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Forums » List all forums » » Forum: General Discussion » » » Thread: Marc Higgins - this is for you |
| Posted by wef1980 at Jan 9, 2008, 7:17:01 PM |
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Marc Higgins - this is for you Please cancel my subscription. I did not authorize another charge to my credit card, and localendar did it anyway. This was unethical, and not appreciated. I demand both a cancellation, and a refund. I will take the appropriate steps to acquire both if nothing is done a week from today, January 9th. Many thanks. |
| Posted by support at Jan 10, 2008, 1:55:51 PM |
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Re: Marc Higgins - this is for you Paypal subscriptions are renewed automatically (hence the term subscription) . We do not store any credit card or billing information, nor do we initiate the renewal/rebilling process. If you wish to cancel your subscription, you need to perform this action from your paypal account. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by 49thdiver at Jan 31, 2008, 7:12:02 PM |
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Re: Marc Higgins - this is for you Weff sounds like I am not the only one, I recieved no notification of this auto billing. I am very disappointed with PayPal and with Localander. Let me know if you get any further response ---------------------------------------- Lets go Diving |
| Posted by wef1980 at Feb 5, 2008, 2:55:46 PM |
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Re: Marc Higgins - this is for you You've got a good scam going here. Subscription does, in fact, mean that I requested a service...for one year. Not indefinitely. Your sarcastic and condescending remark is noted. |
| Posted by wef1980 at Feb 5, 2008, 3:24:25 PM |
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Re: Marc Higgins - this is for you I have now cancelled my PayPal subscription so that you crooks can no longer steal money from me. I hope LoCalendar continues to dominate in the booming online calendar market. Oh wait...there are only 50 of us that use your shoddy service. Well then, I hope your second job provides you monetary security. |
| Posted by support at Feb 5, 2008, 11:09:54 PM |
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Re: Marc Higgins - this is for you From the Yale legal library: Subscription: A type of Licensing Agreement by which a Licensee pays for access to digital information by payment of a periodic fee. I do not think I made any inappropriate comments. In fact, I was rather reserved given the ad hominem and inflammatory comments posted in this thread. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by TownofSebago at Feb 15, 2008, 9:39:50 AM |
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Re: Marc Higgins - this is for you Let me know if you have any luck in getting a refund. Localendar did the same to two accounts that were long-ago cancelled, charging me through Paypal. And never any response despite several attempts from anyone a LoCalendar. If you have a number with a real live person at the other end, or a real e-mail address, please pass it along. Allen Crabtree crabtree@crabcoll.com ---------------------------------------- Allen Crabtree |
| Posted by TownofSebago at Feb 15, 2008, 9:42:12 AM |
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Re: Marc Higgins - this is for you Marc Higgins - I did cancel both my subscriptions, with Localendar, more than year ago. You still billed me for renewal through Paypal. Not authorized. Inappropriate. And you never respond to my e-mails! Give me refunds for two subscriptions! Allen Crabtree crabtree@crabcoll.com ---------------------------------------- Allen Crabtree |
| Posted by support at Feb 15, 2008, 3:34:20 PM |
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Re: Marc Higgins - this is for you If you would peruse my other posts on this issue, you would see that we do not renew subscriptions. It is PayPal. I have noted on numerous similar threads (search cancel or subscription) that sending us an email to cancel your subscription does not accomplish anything. You need to cancel your subscription through PayPal. If you do not cancel through them, your subscription will continue to annually renew. I don't have access to your PayPal account, so I cannot perform this task for you. I can understand your desire for an immediate response, but as I mentioned earlier, this has already been discussed multiple times and is easily accessible via a simple search. Finally, I am trying to be courteous and address your comments. However, I am not inclined to move emails with a discourteous or insulting tone to the top of the support queue. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by TownofSebago at Feb 17, 2008, 11:58:08 AM |
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Re: Marc Higgins - this is for you Marc - I've still not had a response to my several e-mails to Localendar through the comment form, and through general e-mails. Are you going to refund the two subscription fees charged through Paypal? My billings to Localendar through Paypal are still not processed. Allen Crabtree crabcoll.com ---------------------------------------- Allen Crabtree |
| Posted by support at Feb 19, 2008, 11:17:00 AM | ||
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Re: Marc Higgins - this is for you As the auto-responder states, you must use the contact form or emails. "General emails" (wherever you are sending them) are not read. I do not see any "unprocessed billings" to localendar from PayPal. Have you chosen to open a case with them? I would also like make sure that you understand the subscription process given these comments:
---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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