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Forums » List all forums » » Forum: Announcements » » » Thread: Outage/Contact |
| Posted by GACS at Jan 21, 2006, 7:12:00 PM |
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Outage/Contact Regarding the outage on 1-19, I have numerous questions. 1. Is all data backed up regularly on RAID? 2. Is it possible to back up my data on my local system? 3. In the event that this happens again, is it possible to send an Email out letting subscribers know? 4. Does Localendar.Com have alternate means of contact other than Email? (Phone #) I was VERY concerned that the outage may have indicated a problem with the company, and was unsure as to weather the company would even be around in a week! The data on our calendar is extremely important, I NEED to know that it is safe! Please contact me ASAP via E-Mail info@peoriagermans.com |
| Posted by support at Jan 24, 2006, 9:59:08 AM |
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Re: Outage/Contact >Regarding the outage on 1-19, I have numerous questions. >1. Is all data backed up regularly on RAID? No, actually it's regularly backed up on RAED. A Redundant Array of *Expensive* Disks. >2. Is it possible to back up my data on my local system? Yes, with at least a Premium Basic subscription, you can import and export events locally. >3. In the event that this happens again, is it possible to send an Email out letting subscribers know? We will post a forum notice if possible, but it is not out policy to send a email blast to millions of users >4. Does Localendar.Com have alternate means of contact other than Email? (Phone #) No. Like Yahoo, Google, etc.; out primary contact mechanism is the site itself. >was unsure as to weather the company would even be around in a week! Thank for for the vote of confidence.  ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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