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Posted by WebmasterMasonNH at Oct 17, 2013, 8:36:38 PM

Ads began appearing?!? (Personal Premium account)
Hi there,

Been ad-free for almost a month now, and ads started appearing recently in the "Today + Happening Soon" iframe that appears on my site's home page: http://masonnh.us/

I have a calendar page with a full calendar view (http://masonnh.us/calendar/), but that page seems to be fine. Please help!

Alanna

Posted by support at Oct 18, 2013, 2:00:18 AM

Re: Ads began appearing?!? (Personal Premium account)
I've checked your homepage and also the view directly at
http://www.localendar.com/public/WebmasterMasonNH?style=D2

and I don't see any ads. Do you still see them? Could you try clearing your browser's cache?
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by WebmasterMasonNH at Oct 18, 2013, 3:12:56 PM

Re: Ads began appearing?!? (Personal Premium account)
Hi Marc,

This helped with FF and Chrome, but I'm still having the issue in IE 10.

I'll tell you what I did in IE to delete the cache and cookies. In the Delete browsing history menu, I unchecked the "Preserve..." option, and then checked everything except the Passwords option to clear the browsing history, and then I went into Developer mode (F12) and ran CTRL+R and confirmed that the cache was cleared. I restarted IE and I'm still seeing ads there.

Thanks so much for your help.

Alanna

Posted by support at Oct 18, 2013, 9:01:02 PM

Re: Ads began appearing?!? (Personal Premium account)
The HTML served is identical for all browsers, and since you're not seeing them in FF or chrome (and I'm not seeing them either) I still suspect the browser cache.

Can you try the instructions here?
http://www.wikihow.com/Clear-Your-Browser%27s-Cache
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by WebmasterMasonNH at Oct 20, 2013, 2:55:52 AM

Re: Ads began appearing?!? (Personal Premium account)
Marc, I checked the site from my iPhone, and I see ads there too.

I will follow the instructions you sent, and let you know what happens.

Thanks again.

Alanna

Posted by auburnpubliclibrary at Oct 23, 2013, 2:17:45 PM

Re: Ads began appearing?!? (Personal Premium account)
I also started getting ads with the today+happening soon view. The ad shows up in Chrome, IE and Safari (from my phone). This started October 16 or 17.

Posted by support at Oct 23, 2013, 10:03:29 PM

Re: Ads began appearing?!? (Personal Premium account)
Tough week for enhancements and bug fixes ;)
Can you have another look?
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news