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Forums » List all forums » » Forum: Webmaster's Corner » » » Thread: My calendar is gone! I need help please! It no longer displays |
| Posted by greatwhiteshark1972 at Oct 22, 2013, 3:36:42 PM |
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My calendar is gone! I need help please! It no longer displays I have an icon on my business website and it stopped working. When my customers click on it it doesnt take them to my calendar. It is just blank. I can access my calendar to make edits etc. and I see it fine but my customers dont and it is causing a huge problem for us. Can you please fix this ? My business website is : www.thecookingacademy.com The calendar icon is on the home page and on the "classes" tab. |
| Posted by EDCF at Oct 22, 2013, 8:53:38 PM |
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Re: My calendar is gone! I need help please! It no longer displays I administer 2 calendars and neither one will render on the website, although the data is all there and I can see and edit entries when logged in as the administrator. We are into a couple of days now of being down - hoping someone will fill us in on what's happening. Am assuming that all hands are on deck trying to locate the issue and resolve it. |
| Posted by greatwhiteshark1972 at Oct 22, 2013, 10:16:22 PM |
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Re: My calendar is gone! I need help please! It no longer displays But nobody is responding to us and this is not ok. I am a paying customer and and am losing business with having my calendar down on my business website for multiple days now!!!!! Where is customer service??? I tried looking for a number to call but cant find one!! |
| Posted by AreteDanceCenter at Oct 22, 2013, 10:45:40 PM |
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Re: My calendar is gone! I need help please! It no longer displays try putting it in an Iframe temporarily. Mine works in an i frame. |
| Posted by modocevents at Oct 22, 2013, 11:58:23 PM |
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Re: My calendar is gone! I need help please! It no longer displays I tried the iframe, and it did not work for me. ---------------------------------------- JustDiana |
| Posted by greatwhiteshark1972 at Oct 23, 2013, 4:55:01 AM |
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Re: My calendar is gone! I need help please! It no longer displays Thank you guys for suggesting the iframe option. My husband was able to do a temporary fix doing iframe in html code box. It's a watered down version but at least my customers can access the calendar again and we can conduct business. I think it's sad that we all have to help each other with ideas instead of getting some communication and feedback from the people who run this site. |
| Posted by EDCF at Oct 23, 2013, 4:05:12 PM |
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Re: My calendar is gone! I need help please! It no longer displays Nor did the iframe option work for me. |
| Posted by modocevents at Oct 23, 2013, 4:23:53 PM |
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Re: My calendar is gone! I need help please! It no longer displays Okay - the iframe thing did work for me. I just needed to change the include=N Here is my original code: <SCRIPT src="http://www.localendar.com/public/modocevents?include=Y&dynamic=Y&style=M0"></SCRIPT> Here is the new code: <iframe src="http://www.localendar.com/public/modocevents?include=N&dynamic=Y&style=M0" width="850" height="1000"></iframe> Be sure to change the include=N. You can adjust the height and width to meet your needs. There will be a frame around the calendar, but at least it will work until they fix the site.  ---------------------------------------- JustDiana |
| Posted by support at Oct 23, 2013, 9:47:41 PM |
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Re: My calendar is gone! I need help please! It no longer displays All calendars should be operational now. The outage effected calendars with at least 3 custom categories or at least 3 merged calendars *and* calendars that used a dynamic include style (obviously a very special case but it still affects a percentage of our members) The issue was caused by 2 enhancements related to 1) allowing visitors to select/de-select all categories at once 2) allowing the category and/or merged calendar selection to be saved, even when the user switches to a different month To restore uptime, we have rolled out a fix even though the functionality described above it still incomplete for dynamically included calendars or calendars with a custom transition style. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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