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Forums » List all forums » » Forum: Discussion Forums » » » Thread: Subscription Issues |
| Posted by ZWithJenB at Apr 8, 2014, 5:42:51 PM |
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Subscription Issues On March 13, 2014, localendar charged $9.95 to my paypal account to renew my premium subscription, which is supposed to include an ad free calendar. But there are ads on my calendar. I sent an email in last week with a copy of the receipt from paypal verifying that I was charged $9.95 in March. But the email was sent back as undeliverable. Can you please help get this fixed? It's been over a month now. And I really like using the calendar service, but I really don't want ads on my calendar. Thanks. |
| Posted by jasonsullivan at Apr 10, 2014, 1:47:29 AM |
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Re: Subscription Issues I responded to your email. Check it and get back to me. ---------------------------------------- Jason Sullivan Support Associate Localendar.com |
| Posted by ZWithJenB at Apr 19, 2014, 4:01:37 PM |
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Re: Subscription Issues I have responded to your email three times now but have not gotten a response. Here's the problem. localendar applied my subscription payment to an account that I don't recognize. It's associated with an email address (info@jenbersabal.com) that I have never seen before. I don't recognize the username as one I have ever used. Can you please apply the money you took out of my paypal account to the account I acknowledge as mine? (ZWithJenB). That's me. That's my username. And it's my money that was taken. If not, I need help dis-associating me with the JenB account. Or I'd like a refund. |
| Posted by support at Apr 21, 2014, 3:13:22 PM |
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Re: Subscription Issues Please see my response in email. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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