Forums » List all forums » » Forum: Announcements » » » Thread: 2 accounts - 1 got canceled today. Need to make sure the other is in place |
Posted by ahealinggarden at Mar 12, 2015, 5:12:13 PM |
2 accounts - 1 got canceled today. Need to make sure the other is in place Hello - Cancel the Webmaster Premium through Paypal today. Want to make sure that the Cobrander Ultra is still in place and will renew in May. A Healing Garden is the accout. |
Posted by support at Mar 13, 2015, 1:20:24 AM |
Re: 2 accounts - 1 got canceled today. Need to make sure the other is in place I believe you may have changed the member name on the calendar after you created the Cobrander Deluxe subscription? If this is the case, the renewal with Paypal will fail (we can't get them to accept changed member names unfortunately) If the subscription does not auto-renew, you can just re-subscribe to re-establish the correct link with Paypal. You won't lose any information. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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