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Posted by SGATechOfficer at Jan 31, 2018, 5:26:12 AM
Not Syncing Properly with Google Calendar
Hello,

I've been using Localendar to allow organizations to submit there event to a school wide calendar that gets displayed on a Google Calendar on a website. Recently, none of the new submissions have been syncing with Google Calendar. I have tried numerous times to re-share/export the iCal calendar feed to Google Calendar, but now every time I add the calendar by URL, nothing shows in my calendar at all.

This is very new and has never happened before. I have tried it with multiple Google accounts and I cannot seem to properly add the calendar to any of them. Here is my link for the calendar:
http://localendar.com/public/SGATechOfficer?style=X2

No matter what I do, it does not seem to prorperly load. I have tried it in Outlook Calendar, and there is populates correctly.

Any ideas on why this is happening and how I can fix it? Thanks in advance.

Posted by support at Jan 31, 2018, 10:38:07 PM
Re: Not Syncing Properly with Google Calendar
Whenever I read a member has an issue with a feed, the first thing I do is validate it to make sure we aren't exporting anything crazy:

So I pasted http://localendar.com/public/SGATechOfficer?style=X2 in at http://severinghaus.org/projects/icv/

The calendar validates correctly. Given that (and that it also works in Outlook) I would suggest you reach out to Google. Beyond providing a valid, working feed, there isn't anything else we can give to Google to process (nor do we have any visibility into their code)
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by rockfisch at Feb 8, 2018, 5:05:37 AM
Re: Not Syncing Properly with Google Calendar
Google is totally unresponsive to this issue. very frustrating

Posted by support at Feb 9, 2018, 6:42:27 PM
Re: Not Syncing Properly with Google Calendar
Yes.. it is frustrating when you just want to say 1) I have a valid file here 2) it doesn't import 3) can you tell me why?

I get the sense that sometimes you're just supposed to assume "it's Google, they're perfect.. it's your fault" since they don't engage directly with users the way most non-behemoth sites do.

If there is a problem on their side, it makes it hard to fix. And if they're expecting something outside the iCal spec, we have no way to know b/c of their silence.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news


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