Forums » List all forums » » Forum: General Discussion » » » Thread: Please turn off the ads on my Premium Account |
Posted by OPwebmaster at Feb 28, 2018, 12:54:32 AM |
Please turn off the ads on my Premium Account On Feb. 25, I noticed that my OPwebmaster Premium account was showing advertisements on: http://www.ottawapark.org/calendar-ottawa-park-toledo.html. I found the problem, and sent an Email to your 'Contact Us' on the footer, bottom right of: https://localendar.com/lcf/lcforums/index. At 4:55 PM EST, Feb. 25, I received an automated response. It is now over 50 hours later, and nothing has happened. The advertisements still show on: http://www.ottawapark.org/calendar-ottawa-park-toledo.html. Would you please read the Email I sent to 'Contact Us', where I explain everything, and turn this account back on? Thanks, Harry |
Posted by support at Feb 28, 2018, 1:06:33 AM |
Re: Please turn off the ads on my Premium Account Hi Harry, Ads taken care of. Forgive me if I mention (for the benefit of other readers) that this was b/c your subscription had expired. You will of course point out that you did not get a reminder (which is true, we don't send out reminders) but I would also be remiss if I didn't mention that your subscription expiration date is always shown on the left menu when you're signed in ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
Posted by OPwebmaster at Feb 28, 2018, 4:11:45 AM | ||
Re: Please turn off the ads on my Premium Account
First, thanks so much for your quick action on this issue. I agree that the problem was my fault, as I said in the 'Contact Us' note. I wasn't sure how much to write about the issue on my Support post. And yes, I know where the expiration date is shown. But I don't look at that location every time I make changes to localendar. And judging from other folks that complain about suddenly having ads on their website, and you gently have to remind them that their subscription has expired, I am not the only one that misses this. I will try to be better in the future, and I now have a follow up on my daily calendar for January 2020. But sending a reminder Email would still be a nice touch Harry |
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