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Posted by mercenariesmc at Jan 23, 2012, 3:16:45 PM

Early subscription renewal attempt....?
Recently I've been receiving emails from paypal indicating that localendar is attempting to process my subscription renewal and it's failing. The problem is that my subscription renewal isn't scheduled until August.

Has anyone else experienced this lately?

I check with paypal and they don't show any activity and validated the timing of the subscription renewal for August.

Thanks.

Posted by support at Jan 24, 2012, 10:55:41 PM

Re: Early subscription renewal attempt....?
I dont see any messages from Paypal on our side. Your last payment was in Aug 2011 (as you mention)

Any renewal messages would be generated from Paypal, not localendar. And we have no way to bill outside the annual subscription. Please let us know if this situation continues; we would definitely follow up with Paypal.
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Marc Higgins
Support Associate, localendar.com
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