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HaysCountyMoms
New Member

Joined: Oct 30, 2019
Posts: 1
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Getting Refund	Reply to this Post Reply with Quote
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I have spent hours loading information on the calendar, connected it with weebly and then purchased the upgrade. And now it will not connect with weebly any longer. There's no help available and site is so glitchy. How do I get my money back?

[Nov 29, 2019, 6:58:22 PM] [66.90.184.175]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6431
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Re: Getting Refund	Reply to this Post Reply with Quote
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The Paypal ticket you opened noted "item not received" but I do see an active subscription. Are you using the Weebly app, or are you embedding localendar HTML directly?

If you are using the Weebly app, then the issue is that you did not purchase the correct subscription. You purchased a Basic subscription, and the app clearly states in multiple areas that the Webmaster level subscription is required.

If you want a refund, please let us know. If you purchase the correct subscription level, you should not have any errors with weebly.
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Marc Higgins
Support Associate, localendar.com
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[Dec 2, 2019, 11:54:59 PM] [69.126.189.194]

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