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ahealinggarden
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Joined: Feb 2, 2011
Posts: 4
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2 accounts - 1 got canceled today. Need to make sure the other is in place	Reply to this Post Reply with Quote
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Hello - Cancel the Webmaster Premium through Paypal today. Want to make sure that the Cobrander Ultra is still in place and will renew in May.
A Healing Garden is the accout.

[Mar 12, 2015, 5:12:13 PM] [24.192.186.238]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6395
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Re: 2 accounts - 1 got canceled today. Need to make sure the other is in place	Reply to this Post Reply with Quote
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I believe you may have changed the member name on the calendar after you created the Cobrander Deluxe subscription?

If this is the case, the renewal with Paypal will fail (we can't get them to accept changed member names unfortunately)

If the subscription does not auto-renew, you can just re-subscribe to re-establish the correct link with Paypal. You won't lose any information.
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Marc Higgins
Support Associate, localendar.com
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[Mar 13, 2015, 1:20:24 AM] [24.189.166.198]

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