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This topic has been viewed 686 times and has 3 replies

ccccwebsite
localendar Expert

Joined: Sep 19, 2004
Posts: 144
Status: Offline

Returned Ads	Reply to this Post Reply with Quote
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Been using Localendar for many years. (before the ads I believe) Pay premium to not have the ads. I had forgot to change cards through pay pal due to original card being stolen. got notice from PP payment didn't go through on Jan 20th, contacted them and corrected error. They said they were resubmitting payment 1/23. Was shocked to see an ad at the top of calendar today (first time I had been out to actually and saw an ad). Is this ad due to my oversite and when payment is received tomorrow (23rd) that ad will go away? Or is this something new that is going to cost more to get removed. Guess no grace period on LC payment.

Thanks for response
cin
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ccccwebsite

Circle City Corvette Club
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[Edit 4 times, last edit by ccccwebsite at Jan 25, 2016, 5:12:03 AM]

[Jan 22, 2016, 9:24:45 PM] [First IP: 70.196.149.199 - Last IP: 70.196.134.159]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6395
Status: Offline

Re: Returned Ads	Reply to this Post Reply with Quote
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With Paypal, once a card has been changed (even if it's a re-issue with the same exact # but a later expiry date) they will not update any existing subscriptions.

We're in the middle of testing an alternative solution which will have more reliability in these circumstances. But as you probably already noticed on the 23rd, the ads have been removed once again.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Jan 26, 2016, 12:53:31 AM] [24.190.224.252]

[Link]

ccccwebsite
localendar Expert

Joined: Sep 19, 2004
Posts: 144
Status: Offline

Re: Returned Ads	Reply to this Post Reply with Quote
	[Delete this Post]

We're in the middle of testing an alternative solution which will have more reliability in these circumstances. But as you probably already noticed on the 23rd, the ads have been removed once again.

Yep, figured it out. Thanks for the reply biggrin

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ccccwebsite

Circle City Corvette Club

[Feb 5, 2016, 5:21:27 PM] [70.196.132.94]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6395
Status: Offline

Re: Returned Ads	Reply to this Post Reply with Quote
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We also did move to that alternative (Stripe) for new subscribers. If all goes well we will allow "legacy" subscribers to move to Stripe as well (you'll have to cancel Paypal to keep it from renewing).

Not only does Stripe allow us to more easily offer a "grace period" between renewals, it also lets us give members the ability to cancel their plan directly from localendar instead of having to go find it on Paypal.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Feb 6, 2016, 10:56:04 PM] [24.190.224.252]

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