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This topic has been viewed 2353 times and has 15 replies

djdax
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Joined: Sep 26, 2016
Posts: 8
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Re: tweets not going to twitter	Reply to this Post Reply with Quote
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Thanks for letting me know that at least the set up is correct

Is there anything that i can do that could help sort this out, or do you think this is just one of those glitches that can't be fixed?

thanks :)

[Oct 18, 2016, 7:30:24 AM] [109.214.215.55]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6396
Status: Offline

Re: tweets not going to twitter	Reply to this Post Reply with Quote
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I'm sure we can fix it, but it's just a bit of trouble to test.

Your event is at a particular time and timezone... our servers are set on GMT, and the person testing is sitting in a third timezone.

It's just a bit of date/time arithmetic to work it all out and make sure we're doing it properly.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Oct 18, 2016, 10:47:16 PM] [24.190.224.252]

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djdax
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Joined: Sep 26, 2016
Posts: 8
Status: Offline

Re: tweets not going to twitter	Reply to this Post Reply with Quote
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I completely understand about the time issue, it really does my head in trying to work things out,

if it helps i could reset everything my end to GMT - but only if that helps, don't want to muddy the waters with more things

thanks for keeping me updated :)

[Oct 19, 2016, 6:28:29 AM] [109.214.215.55]

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FredAstaireRB
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Joined: Jun 11, 2014
Posts: 10
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Re: tweets not going to twitter	Reply to this Post Reply with Quote
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Hello,

I've just realized my tweets linked to localendar are not being sent out. It appears the account is authorized and both localendar and twitter are in the same time zone. Everything was working up until Feb 11 2017. Please let me know what can be done to resolve the issue. Our tweets are scheduled to go out 6 hours and 3 hours prior to the event, yesterday I had to do it manually.

Thank you in advance for your help.

[Feb 15, 2017, 9:40:21 PM] [162.238.128.6]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6396
Status: Offline

Re: tweets not going to twitter	Reply to this Post Reply with Quote
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We have been doing some work with the "Reminders" code on localendar to address issues with people in certain timezones not being notified correctly.

A recent change impacted reminder-generation for single occurrence (non repeating) events. Because reminders are also how scheduled tweets are sent, this affected your tweets as well.

We've made some additional changes and tested, and the reminders+tweets should now be restored. Please post here if you still have any issues.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Feb 16, 2017, 3:25:43 PM] [69.126.188.75]

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FredAstaireRB
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Joined: Jun 11, 2014
Posts: 10
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Re: tweets not going to twitter	Reply to this Post Reply with Quote
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Tweets are back up! Thank you so much!

[Feb 21, 2017, 9:40:16 PM] [68.101.240.173]

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