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calliduscloudnexus
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Joined: Dec 20, 2016
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Edit this Post   Unable to create subaccounts - please reset Reply to this Post
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Hi,

I have been unable to create subaccounts. I got one to work (http://localendar.com/cobrand/calliduscalendar), but the next two I tried said I already had an account of that name created. Great, I said to myself, I don't remember the password, but I can get that reset with the Forgot Password page. I entered the username and email address. Nope, says Localendar, there isn't a user with that username and email address. Two questions:

1. Can I get the subaccounts for calliduscalendar reset?
2. Where can I manage subaccounts for calliduscalendar?

I need to have this built up by the end of next week to show our SVP, so your prompt attention would be greatly appreciated. Thanks.
[Jan 20, 2017, 8:32:59 PM] [97.65.120.2] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
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Edit this Post   Re: Unable to create subaccounts - please reset Reply to this Post
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I think we sorted this out via a help ticket - but can you let me know if you are still having problems?

Also - I wanted to mention that our devs are working on a report (which will be accessed by the Cobranding tab under Options) that will list all the sub-accounts created under your account, their creation date, and last login date. It should be pushed out this weekend.
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Marc Higgins
Support Associate, localendar.com
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[Jan 27, 2017, 2:34:37 AM] [69.126.188.75] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
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