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Forums » List all forums » Forum: Announcements » Thread: Subscription Activations, Contact Us, Mail, Reminders, etc |
Total posts in this thread: 46
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sharpfocus
New Member
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When can I expect my subscription to be activated? Bob |
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support
localendar Expert Joined: Aug 9, 2022 Posts: 6394 Status: Offline |
First, I need to sift through your multiple posts, support tickets, and PayPal messages to see if PayPal actually sent us a transaction. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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johnhorn
New Member
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Again, it's been months that I've tried to get this resolved. I renewed the premium account for our school website back in December 2008. Ads started appearing and I was told you had no record of my payment. Sarah indicated I should tell you my transaction number from paypal but it is rather mysterious how one does this. I ended up posting it publicly on a blog entry. For a while, the ads were gone but now they have returned. Please just tell me what to do to resolve this...and how to do it. Thanks. |
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support
localendar Expert Joined: Aug 9, 2022 Posts: 6394 Status: Offline |
johnhorn, One point of clarity: We have sent several emails which apparently you have not received (each email starts of explaining this, but I think you aren't getting them) I have extended your subscription for 30 days to give you a chance to get that Paypal transaction id. It's no mystery: Just sign into paypal and look at your recent history. As for the 'public blog entry' you mention- do you mean the forums? Since you don't seem to be getting our emails (check your spam folder?) this is probably the best way to make sure we're communicating. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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penndelcomusic
New Member
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I have canceled my subscription for penndelcomusic on Paypal. If the "time" left on that account could now be transferred to the SunValleyBand calendar, it would be GREAT! Thanks for your time! |
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support
localendar Expert Joined: Aug 9, 2022 Posts: 6394 Status: Offline |
penndelcomusic, All set. I'm going to close this thread now so that we can keep the Announcements section clean. Please feel free to raise future related issues in the General Discussion forum. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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