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Forums » List all forums » » Forum: Discussion Forums » » » Thread: Account didn't renew automatically » » » » Post: Account didn't renew automatically |
| Posted by BCDTraining at May 16, 2008, 10:54:58 AM |
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Account didn't renew automatically Hello, We purchased a premuim package last year that was set to expire on May 9, 2008. I had read in previous posts that subscriptions are supposed to automatically renew; however, we lost our premium service on the expirations date and the credit card used orginally was not charged. Can you please explain why this happened? Thank you. |
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