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Forums » List all forums » » Forum: Discussion Forums » » » Thread: P)rem Basic Subscription Cancelled by Mistake...How do I reinstate? » » » » Post: Re: P)rem Basic Subscription Cancelled by Mistake...How do I reinstate? |
| Posted by support at Aug 26, 2009, 8:37:42 AM |
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Re: P)rem Basic Subscription Cancelled by Mistake...How do I reinstate? Hi Pat, Recently, it's come to our attention that Paypal cancels existing subscriptions when you change payment info on their site. Unfortunately, we can't re-instate a subscription from our side. However, things aren't actually that bad: 1) Your current subscription remains in effect through the period you paid for. Paypal just cancels the automatic *renewal* at expiration time. 2) Your account at localendar is not effected at all by Paypal's actions So, all you have to do to rectify the situation is keep an eye on the "Subscription Expiration Date" in the small box under the left-hand menu on the main localendar site when you're signed in. When it gets close to renewal time, just sign up again If you subscribe, say, 1 month before expiration, that 1 month will be added to your new 12-month subscription, so you won't loose the time you already paid for. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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