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Print at Mar 22, 2026, 12:14:03 PM

Posted by support at Oct 14, 2017, 9:22:54 PM
Re: Hello, Anybody Home?
Have you filed a support ticket? I haven't seen anything come into my queue, but then again, the tickets are batched out to different people.

If you signed up via Stripe ( I can't tell because you didn't supply the original account name you used) the easiest thing to do would be to just cancel your current subscription and re-subscribe under the correct account.

If you signed up via Paypal, we would need to process the cancel/refund for you. If you let me know the member name you used, I can help you.
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Marc Higgins
Support Associate, localendar.com
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