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Posted by amx at Feb 22, 2006, 12:37:05 AM
I paid for the premuim service but still not got it!
Like a few others I have paid for the premium service but still not received it.
I have sent 4 nice emails asking for the service and providing proof of payment but still nothing.

Can anyone help?

Rob
rob.martin@amx.co.uk

Posted by support at Feb 23, 2006, 10:22:39 AM
Re: I paid for the premuim service but still not got it!
I'm guessing you sent emails to support@localendar.com based on the info in your Paypal receipt? Sigh- this is something we have to find a way to change on the PayPal side...

The best method is to use the Contact Us link, and (though I admire your perseverance), posting a message here afterwards if you don't get a response in a day or two. A separate person/persons handle those requests, and lately there seems to be some slowness there... I can pick up the slack if necessary.

Your account should be all set.
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Marc Higgins
Support Associate, localendar.com
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