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Forums » List all forums » » Forum: Discussion Forums » » » Thread: Premium Services disabled? |
| Posted by MuncieDowntown at Jul 27, 2006, 3:47:21 PM |
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Premium Services disabled? Hello, I am unable to access the Premium Services on my account, even though my yearly subscription was paid for and renewed on April 28 of this year. I have many users on my website who rely on the ability to add calendar events. I appreciate your looking into this matter as soon as possible. Thanks, C Hays webmaster munciedowntown.com |
| Posted by MuncieDowntown at Jul 28, 2006, 9:51:44 AM |
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Re: Premium Services disabled? After reading through some similar posts, I thought I'd add some info to mine. I did send an email through the support form, but did not get an autoreply. I have not been able to access the premium services on my account since my renewal date. Here are the details from my PayPal receipt: Dear Quarter Moon, This email confirms that you sent $29.95 USD to localendar.com as a subscription payment. ----------------------------------- Payment Details ----------------------------------- Date of payment: Apr 28, 2006 Amount: $29.95 USD ----------------------------------- Subscription Details ----------------------------------- Amount: $29.95 USD Date: Apr 28, 2006 Subscription Name: Premium Webmaster Subscription Number: S-2LR042283C997790E Item Number: 1234567890 Thank you for looking into this. Once you get it activated, will my subscription renewal date be changed accordingly so that I still get a year's service? Thanks again, Carey Hays munciedowntown.com |
| Posted by support at Aug 7, 2006, 11:32:04 AM |
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Re: Premium Services disabled? I checked your account and it looked fine - I'm assuming another support person handled it based on the email you mention  Please let me know if this is incorrect. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by MuncieD at Aug 11, 2006, 11:06:35 AM |
Re: Premium Services disabled?Yes, problem seems to be fixed now. Thank you!! Additional thanks for extending my subscription date, I really do appreciate it. I do love this service you provide, and my website users really missed not having full access! Thanks again, Carey munciedowntown.com |
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