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Forums » List all forums » » Forum: Discussion Forums » » » Thread: Premium Service Didn't Update on Renewal |
| Posted by melon at Apr 7, 2005, 11:37:57 AM |
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Premium Service Didn't Update on Renewal I have had Premium Webmaster service for over a year. I paid the renewal, but my premium services aren't working...discussion board is gone...when clicking on the link from my website I get this: "We're sorry... This premium service option has expired for this account. To renew this service, please visit our Premium Services subscription page." Also public ability to add event to calendar is not there. Please help! My renewal date was Mar 30, 2005. I received an Email confirmation from Pay Pay and also checked the credit card, the amount was charged to my credit card. Here's and excerpt from the Email, I have edited out the subscription and item numbers, but can give you those privately. Dear Mary Ellen Schrieo, This email confirms that you sent $29.95 USD to localendar.com as a subscription payment. ------------------------------ Payment Details ------------------------------ Date of payment: Mar 30, 2005 Amount: $29.95 USD ------------------------------ Subscription Details ------------------------------ Amount: $29.95 USD Date: Mar 30, 2005 Subscription Name: Premium Webmaster Subscription Number: XXX Item Number: XXX ------------------------------ Contact Information ------------------------------ If you have any questions or concerns about this subscription, please contact: Business Name: localendar.com Contact Email: support@localendar.com Contact Phone: Thank you for using PayPal! The PayPal Team Thank you, ---------------------------------------- Melon Schrieo Harsens Island News  |
| Posted by support at Apr 11, 2005, 9:14:05 PM |
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Re: Premium Service Didn't Update on Renewal Just wanted to make sure you checked back w/ your account. All should be set up as of last Thu. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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