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Posted by tbca at May 6, 2005, 11:45:34 AM
Interface difficulties with discussion board
I have my discussion board contained in a frame on my website and am having intermittent difficulties. The relevant code is:

<iframe name="I1" width="940" height="764" src="http://www.localendar.com/forums/tbca">

Last night, and from time to time today, it works perfectly: the discussion boards come up (with their default formatting, blue & white colour scheme, arial font, etc., all categories and threads visible, etc.); I can log in, etc.

But more often than not today, the discussion board comes up in a strange format and does not work. It is Times New Roman font; the "Administration" link is visible even though it says "Welcome Guest / Login" (i.e., I am not logged in), and no categories, forums or threads are visible (it says 0 for each under "General Information").

The web page is at http://members.shaw.ca/jack.wilson/Discussion%20Boards.htm

Any suggestions?

Thanks,
Chris.

Posted by support at May 6, 2005, 9:23:58 PM
Re: Interface difficulties with discussion board
Just wondering... is the background white? I think there may be a session timeout issue at work here; and rather than being re-directed to a login page, you're getting a page where parts are loaded correctly and parts aren't...

BTW - uploading a custom style-sheet to change color prefs for the forums is coming *very* soon smile
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Marc Higgins
Support Associate, localendar.com
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Posted by tbca at May 7, 2005, 9:06:06 PM
Re: Interface difficulties with discussion board
Yes, the background is white. Thanks for looking into this. Let me know if I can provide any more info.

Chris.

P.S. I like the current look of the discussion boards -- it suits my use of it perfectly... but I'm sure many will appreciate the CSS customization.

Posted by support at May 8, 2005, 9:03:43 PM
Re: Interface difficulties with discussion board
I think it is a session timeout issue then. On localendar, when you sign in to the calendar portion, your session is valid for a certain period of time. The forums are actually a separate application essentially, and the length of a valid session should be the same as the calendar portion. I think those are getting out of sync however, causing this problem. I know the developers are looking into it.

And the CSS part is great: Especially if you want to get rid of our logo and put your own there biggrin
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by tbca at May 21, 2005, 6:47:00 PM
Re: Interface difficulties with discussion board
Any updates to report on this? When I first reported this issue I was having intermittent difficulties. But actually, I am the only one who has ever seen the discussion board at all: none of the people who use the tbca calendar have been able to see the discussion boards. I am looking a bit foolish having announced this feature!

The url is http://www.localendar.com/forums/tbca, or see www.tunstallbay.org and click on the "Discussion" link. The discussion feature is the reason I paid for the Premium service -- please help! At this point I don't care if it is contained in a frame or is a separate link; just so long as I can get it to work.

One possibility that has come to mind: could it be related to the fact that my url ("tunstallbay.org") is ghosted (i.e., remains the same no matter what link users click on?). I have no idea if this is related, but I'm trying to think of something that might help you track this problem down.

Thanks,
Chris.

Posted by support at May 22, 2005, 10:05:44 PM
Re: Interface difficulties with discussion board
 
could it be related to the fact that my url ("tunstallbay.org") is ghosted (i.e., remains the same no matter what link users click on?)


Hmmm - I've never seen a feature like this offered from a host, and I have no idea how it's implemented. But since we oftentimes use that url information ourselves, it seems very likely this would cause problems.

When I hit the url directly via http://www.localendar.com/forums/tbca, I have no problems. Certaintly anyone should be able to see it there w/o difficultly. Can you somehow link to it directly w/o going through this ghosted url business? Perhaps a link that opens that url in a new window?
<A href="http://www.localendar.com/forums/tbca" target=_blank>Go to my forums</A>
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by tbca at May 23, 2005, 11:40:53 PM
Re: Interface difficulties with discussion board
Good suggestion, thanks. I arrived at more or less the same workaround myself (though I used _parent as the target) once I figured out that the domain name cloaking (as it is called, not "ghosting" as I had called it earlier) is simply a process of using frames.

So fundamentally the two problems I was having are the same problem: I cannot consistently get the discussion boards to display correctly within a frame.

If you have any suggestions about displaying the discussion boards within a frame, or if you can repeat the problem I have tried to describe, let me know. I believe I saw in other threads regarding the calendar that other users successfully include the calendar within a frame (as I do), so there should be no reason that the discussion boards cannot also be displayed within a frame.

Thanks for all your work on this!
Chris.

Posted by support at May 25, 2005, 7:43:10 AM
Re: Interface difficulties with discussion board
 
I believe I saw in other threads regarding the calendar that other users successfully include the calendar within a frame (as I do), so there should be no reason that the discussion boards cannot also be displayed within a frame.


Well, the calendars and discussion forums are completely different webapps, so this isn't necessarily true. In fact, I know we never envisioned the forums being in a frame (unlike the calendars, which have many publish styles), so the code might not be frame-friendly. I'll pass this along to the developers.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by tbca at May 27, 2005, 1:21:53 AM
Re: Interface difficulties with discussion board
Good point. Thanks for passing this along. Chris.


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