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Forums » List all forums » » Forum: Known Problems » » » Thread: renewed subscription - date not changing |
| Posted by MAHS at May 10, 2005, 3:48:11 PM |
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renewed subscription - date not changing We have renewed our subscription and our credit card has been charged and the date has not changed to the next year. I have submitted the problem three times but have gotten no response. It could be that our email is rejecting the localendar email so I have tried my own personal email and I am waiting for a response. Is there anything else I can do? |
| Posted by support at May 11, 2005, 10:17:55 PM |
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Re: renewed subscription - date not changing All set  ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by MAHS at May 13, 2005, 4:16:14 PM |
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Re: renewed subscription - date not changing thanks a lot for straightening out our renewal date - however it should be May 21, 2006 - the expiration was May 21, 2005. Can you fix that too? Thanks |
| Posted by support at May 15, 2005, 10:00:20 PM |
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Re: renewed subscription - date not changing Yup  ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by casaofhall at May 16, 2005, 12:55:50 PM |
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Re: renewed subscription - date not changing We're having the same problem! We're a non-profit and our subscription service just disappeared! |
| Posted by support at May 17, 2005, 9:49:00 PM |
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Re: renewed subscription - date not changing A different problem methinks, but nonetheless one which should be resolved. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by yguides at May 26, 2005, 4:00:10 PM |
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Re: renewed subscription - date not changing Hello, Marc. Just (May 26, 2005) subscribed to the basic Premium service and wanted to give you a heads up. Our introductory free premium service says it won't expire until June 11, but the tab on the admin page was never active and I couldn't do any testing of the advanced Premium services like the Discussion Board. Thanks in advance for your help turning it on. This is off topic, but I just activated baskc cobranding per your reply to a previous email. Thanks! |
| Posted by support at May 29, 2005, 4:07:14 PM |
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Re: renewed subscription - date not changing You're all good to go now, right? Checked your account and it looks fine. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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