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Posted by cccnh at Aug 29, 2005, 7:47:16 PM

Premium Service experation date listed incorrectly
Hi,

When I log into my account, it says that the Premium Service expires June 17, 2006, when in fact I actually ordered Premium Service on August 11, 2005 - so it should expire August 11, 2006.

Also, I saw in my paypal account a way to cancel the "subscription" for the Premium Service and I did this. I didn't want to cancel having the Premium Service that I already paid for (good until next August), I just wanted to cancel the automatic renewel for this. I hope this doesn't cause my current Service to be cancelled - I just don't want to renew it automatically.

Hopefully I my Premium Service is still ok until it's experation date.

Thanks,
cg

Posted by support at Aug 31, 2005, 11:00:05 AM

Re: Premium Service experation date listed incorrectly
Cancelling the subscription does not affect the expiration date of the current period (or, at least it shouldn't). I've made sure your account has the correct date.
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Posted by cccnh at Sep 3, 2005, 3:43:06 PM

Re: Premium Service experation date listed incorrectly
Thank you.