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This topic has been viewed 203 times and has 5 replies

woodburyumc
New Member

Joined: Sep 19, 2004
Posts: 4
Status: Offline

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Hello, I paid for Premium Services however I can not access them.

The name woodburyumc

Thanks,
Steve

[May 6, 2006, 8:36:08 AM] [24.151.47.32]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6438
Status: Offline

Re: paid for Premium Services	Reply to this Post Reply with Quote
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Steve,

Is woodburyumc the account you used? I can't find a record under that name in PayPal. Would you happen to have their transaction id?
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[May 10, 2006, 1:58:17 PM] [171.192.0.10]

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woodburyumc
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Joined: Sep 19, 2004
Posts: 4
Status: Offline

Re: paid for Premium Services	Reply to this Post Reply with Quote
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Steve,

Is woodburyumc the account you used? I can't find a record under that name in PayPal. Would you happen to have their transaction id?

I think it is Subscription Payment Sent (ID #8LV00181J9030564T)

Thanks,
Steve (may 5th)

[May 11, 2006, 6:06:29 AM] [24.151.47.32]

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woodburyumc
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Joined: Sep 19, 2004
Posts: 4
Status: Offline

Re: paid for Premium Services	Reply to this Post Reply with Quote
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I have noticed your email is not correct as listed in paypal and whois.
how does someone contact you in a timley manner?

Steve

[May 11, 2006, 9:38:44 PM] [24.151.47.32]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6438
Status: Offline

Re: paid for Premium Services	Reply to this Post Reply with Quote
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Got it.

The support form and forums are still the best way to reach us. Spam has just crippled the support@localendar.com address, as well as made our email server a target for sites trying to relay junk messages (they can't, but it doesn't stop the bots from trying).

Unfortunately, this has affected our support time for specific issues like yours, but the hope was the the forums serve as a knowledge base of common issues.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[May 12, 2006, 4:08:16 PM] [171.192.0.10]

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woodburyumc
New Member

Joined: Sep 19, 2004
Posts: 4
Status: Offline

Re: paid for Premium Services	Reply to this Post Reply with Quote
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Thanks for everything...
Steve

[May 12, 2006, 9:03:45 PM] [24.151.47.32]

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