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mapleavenue
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Joined: Aug 7, 2005
Posts: 1
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Refund for Services	Reply to this Post Reply with Quote
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I would like to request a refund for something billed to my paypal account. I've cancelled the subscription with PayPal, but no longer use the calendar.

The username is mapleavenue. What else do you need to accomplish this request?

[Sep 11, 2006, 7:27:33 PM] [69.19.14.30]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6438
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Re: Refund for Services	Reply to this Post Reply with Quote
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All set! The funds are on their way
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Sep 18, 2006, 1:48:08 PM] [63.249.88.22]

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aanrflorida
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Joined: Aug 19, 2010
Posts: 5
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Re: Refund for Services	Reply to this Post Reply with Quote
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I'd like to know why I was charged for my subscription a month in advance. I was planning to cancel and thought I had a little time to discuss this with my board. Please cancel my subscription and process a refund to my paypal account.

Thanks

[Sep 4, 2013, 9:25:07 PM] [66.234.72.33]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6438
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Re: Refund for Services	Reply to this Post Reply with Quote
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>I'd like to know why I was charged for my subscription a month in advance
We add on your initial free trial month to the end of your subscription so you get the 12 months you paid for in addition to what new members get for free.
But Paypal looks at your subscription from the date of payment.

Paypal may also charge in advance because in the event of a failed payment (which happens quite often) they want the ability to notify & retry before services expire
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Sep 4, 2013, 9:38:59 PM] [24.189.166.34]

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aanrflorida
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Joined: Aug 19, 2010
Posts: 5
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Re: Refund for Services	Reply to this Post Reply with Quote
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Please cancel my subscription and process a refund.

[Sep 4, 2013, 10:25:58 PM] [66.234.72.33]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6438
Status: Offline

Re: Refund for Services	Reply to this Post Reply with Quote
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Yes, that was in your original request. I just wanted to let you know about how the renewals worked.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Sep 5, 2013, 12:42:52 AM] [24.189.166.34]

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aanrflorida
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Joined: Aug 19, 2010
Posts: 5
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Re: Refund for Services	Reply to this Post Reply with Quote
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So are you processing a refund for me?

[Sep 5, 2013, 12:45:14 AM] [66.234.72.33]

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