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fusd
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Joined: Sep 19, 2004
Posts: 1
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Subscription Sevices Paid for But Not Activated	Reply to this Post Reply with Quote
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It seems like each year I get billed automatically from PayPal and then my account isn't automatically extended. Every time I have to send in complaint after complaint to get someone to actually activate it. In the meantime, my merge functions don't work and I can't add new ones. It's very annoying and I wish someone at Localendar would figure out how to automate this. If you take my money, it shouldn't dump my subscription... crying

[Oct 4, 2006, 5:58:59 PM] [24.121.87.92]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6438
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Re: Subscription Sevices Paid for But Not Activated	Reply to this Post Reply with Quote
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Would you believe it's Paypal's fault? Seriously. And believe me, it's an annoyance for us, too.

Since their electronic notification is unreliable, we are working on a "double-check" which will essentially scan our in-box for email receipt messages from Paypal, which we do get reliably, for some reason.

A bit of a hack, but it seems the only recourse to finally solving this problem.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Oct 4, 2006, 11:05:32 PM] [69.121.249.41]

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