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stpaulwrj
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Joined: May 1, 2007
Posts: 3
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Email reminders show HTML code	Reply to this Post Reply with Quote
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The reminders I receive do not look like the information in the pop-ups for the events I've created. The emails contain the HTML code used to create the nicely formated pop-up information seen from the public view. I expected to have the event detail show in the reminder email and not code.

[May 28, 2007, 11:24:04 PM] [72.92.150.170]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6435
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Re: Email reminders show HTML code	Reply to this Post Reply with Quote
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Does your email client support HTML email? Can I ask how you are reading the reminders?

The reminders do include HTML formatting, as most modern email clients can display this information correctly.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Jun 1, 2007, 10:52:33 AM] [171.159.192.10]

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stpaulwrj
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Joined: May 1, 2007
Posts: 3
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Re: Email reminders show HTML code	Reply to this Post Reply with Quote
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I've tried MSN Hotmail, google Gmail and my work email. They all support HTML emails. Here's what I'm seeing in the email:

You requested a reminder for the following item:

[5:00 PM Jun 1, 2007]

Test email for a reminder

----------------------------------
This is the reminder body portion<br /><br />and I am adding a empty line.

___________________________________________________
{Thank you for using www.localendar.com}

[Jun 1, 2007, 4:59:53 PM] [129.170.54.224]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6435
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Re: Email reminders show HTML code	Reply to this Post Reply with Quote
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How did you add the empty lines? By manually typing the html yourself (and not on the html-view)? Or by just hitting the enter key twice?
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Jun 5, 2007, 10:42:30 PM] [68.198.252.134]

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stpaulwrj
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Joined: May 1, 2007
Posts: 3
Status: Offline

Re: Email reminders show HTML code	Reply to this Post Reply with Quote
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The empty lines were from just hitting enter key twice.
I was not in the html-view entry window.

[Jun 11, 2007, 10:10:54 AM] [129.170.54.224]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6435
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Re: Email reminders show HTML code	Reply to this Post Reply with Quote
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OK - that eliminates 1 possible cause.

Can I ask what the event was on your calendar so I can check it out (title + date)?
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Jun 11, 2007, 10:56:38 PM] [24.91.200.123]

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