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SMHA
New Member

Joined: Sep 19, 2004
Posts: 3
Status: Offline

Billing me without authorization	Reply to this Post Reply with Quote
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This is one of several emails that I have written to you during the past two years. You were asked to cancel my premium account in 2006 however you did not have the courtsey to reply. This morning I was again charged $.9.95 US for a premium account; another charge that was not authorized by me.

I have notified Pay Pal that you continue to charge me for an account that I have asked you to close. I expect a credit on my credit card for the amount that you charged me today, September 16, 2007 in the amount of $9.95 US. Since you received several emails from me in 2006 asking you to please close this account and to stop charging me immediately you ignored my request and charged me $9.95 for 2006. I expect a credit for this amount as well.

My email address is widebertha@shaw.ca and the account name at localendar.com is SMHA.

I expect a resolution to this problem ASAP.

Widebertha

[Sep 16, 2007, 11:18:48 AM] [24.76.10.184]

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socialstudiese
New Member

Joined: Sep 17, 2007
Posts: 1
Status: Offline

Re: Billing me without authorization	Reply to this Post Reply with Quote
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Sir I will check in to that but please be patient. We have many other people with about same problem as you.

[Sep 18, 2007, 7:44:41 AM] [72.146.36.108]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6437
Status: Offline

Re: Billing me without authorization	Reply to this Post Reply with Quote
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You are always in full control of cancelling your subscription through PayPal - and the process is pretty simple:

Log in to your PayPal account.
Click the History subtab.
Choose the Subscriptions field from the Show dropdown menu.
Check the From box and change the date back 2 years.
Click Search.
To view the details of a specific Subscription Creation, click Details in the Details column.
At the bottom of this page, click Cancel Subscription.
On the confirmation page, click Cancel Subscription again

I will make sure your account is refunded for the recent subscription, but I would encourage you to follow the steps above to make sure this does not occur next year.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Sep 19, 2007, 12:49:56 PM] [171.159.192.10]

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