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Div12Kiwanis
New Member

Joined: Sep 22, 2005
Posts: 19
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Subscription Renewed without my Authorization.	Reply to this Post Reply with Quote
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I have been notified by PayPal that my subscription payment has been made.
I did not authorize that renewal payment.
I have notified PayPal for a refund.
I notified support@localendar.com, the email address provided to PayPal, and the response was that localendar does not accept emails and I must use the forum.

So, refund my $29.95!

There is still a serious performance issue that has not been resolved.
I will decide whether on not to resubscribe.

[Oct 17, 2007, 4:15:24 PM] [71.198.40.146]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6437
Status: Offline

Re: Subscription Renewed without my Authorization.	Reply to this Post Reply with Quote
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Subscriptions within PayPal are auto-renewing, so when you signed up that constitutes an agreement to renew.

We do not hit PayPal for the renewal, it is performed automatically.

if you search for "renewal" here, or on PayPal's site you can find numerous threads on how to cancel your subscription. If you don't cancel it, you will be rebilled next year as well.

For this period, I will refund your payment.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Oct 19, 2007, 11:52:59 AM] [171.159.192.10]

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