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MAHS
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Joined: Sep 19, 2004
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renewed subscription - date not changing	Reply to this Post Reply with Quote
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We have renewed our subscription and our credit card has been charged and the date has not changed to the next year. I have submitted the problem three times but have gotten no response. It could be that our email is rejecting the localendar email so I have tried my own personal email and I am waiting for a response. Is there anything else I can do?

[May 10, 2005, 3:48:11 PM] [65.96.108.133]

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support
localendar Expert

Joined: Aug 9, 2022
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Re: renewed subscription - date not changing	Reply to this Post Reply with Quote
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All set

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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[May 11, 2005, 10:17:55 PM] [67.86.182.152]

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MAHS
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Joined: Sep 19, 2004
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Re: renewed subscription - date not changing	Reply to this Post Reply with Quote
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thanks a lot for straightening out our renewal date - however it should be May 21, 2006 - the expiration was May 21, 2005. Can you fix that too? Thanks

[May 13, 2005, 4:16:14 PM] [65.96.232.84]

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support
localendar Expert

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Re: renewed subscription - date not changing	Reply to this Post Reply with Quote
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Yup

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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[May 15, 2005, 10:00:20 PM] [67.86.182.152]

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casaofhall
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Joined: Apr 15, 2005
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Re: renewed subscription - date not changing	Reply to this Post Reply with Quote
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We're having the same problem! We're a non-profit and our subscription service just disappeared!

[May 16, 2005, 12:55:50 PM] [68.219.124.80]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6438
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Re: renewed subscription - date not changing	Reply to this Post Reply with Quote
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A different problem methinks, but nonetheless one which should be resolved.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[May 17, 2005, 9:49:00 PM] [67.86.182.152]

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yguides
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Joined: May 12, 2005
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Re: renewed subscription - date not changing	Reply to this Post Reply with Quote
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Hello, Marc. Just (May 26, 2005) subscribed to the basic Premium service and wanted to give you a heads up. Our introductory free premium service says it won't expire until June 11, but the tab on the admin page was never active and I couldn't do any testing of the advanced Premium services like the Discussion Board. Thanks in advance for your help turning it on.

This is off topic, but I just activated baskc cobranding per your reply to a previous email. Thanks!

[May 26, 2005, 4:00:10 PM] [24.74.141.85]

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localendar Expert

Joined: Aug 9, 2022
Posts: 6438
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Re: renewed subscription - date not changing	Reply to this Post Reply with Quote
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You're all good to go now, right? Checked your account and it looks fine.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[May 29, 2005, 4:07:14 PM] [69.118.173.135]

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