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Total posts in this thread: 94
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washingtones
New Member
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Support: I have been e-mailing you through your "contact us" link for several days, and then through your support@ e-mail address. Finally that sent me an autoresponse saying that I had to post my problem here. My "washingtones" account was autorenewed on 8/8 and I cannot find anywhere in my localendar settings to turn off autorenewal. I did not want it renewed, and in fact need to have it deleted. I would like a refund for the renewal. If anyone is cruising this thread thinking about buying a subscription account, my decision to cancel is not based on anything bad about localendar; I lost my job and am no longer responsible for the calendar that was being used. (Which is also why the refund is so important to me.) I see that you can't give pro-rated refunds, but I am requesting a full refund. If you aren't able to do that, either (Really? A refund is that hard in paypal??) then can you at least apply the credit to a different account that I own (MtMoriah). Thank you. |
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SarahGiles
localendar Expert
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You will need to log into your PayPal account to cancel your calendar and request a refund. The same response was sent to you via email. Sarah Giles Support Associate Localendar.com |
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washingtones
New Member
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Those responses were sent to me on August 12. I cancelled the subscription on Paypal on August 10, when I finally figured out that it couldn't be done on the localendar website. I am still waiting for the refund and waiting for this account to be deleted. I do not see a way to "request a refund" on paypal, so I have opened a dispute, which will be closed as soon as the refund is issued. Thank you for your help. |
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support
localendar Expert  Joined: Aug 9, 2022 Posts: 6442 Status: Offline |
We've reversed the Paypal transaction (sorry to hear about your job) but we haven't deleted your calendar. It still remains active just w/o the subscription. Please let us know if you want it deleted as well. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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washingtones
New Member
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Hooray! I appreciate your help. I have received the paypal refund (every little bit helps) and yes, I would love for this account to go "poof" like the others I've seen in this thread. Please delete the "washingtones" account entirely. Thanks so much. |
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SarahGiles
localendar Expert
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Poof, wish granted! Sarah Giles Support Associate Localendar.com |
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marlajune
New Member
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I need this account deleted. Thank you. I have asked for a refund-I had no idea it was on a recurring thing. I canceled that at Pay Pal as well. Thank you for being there through the years, we have closed our hall. Time to retire. :) |
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SarahGiles
localendar Expert
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Have you received confirmation via PayPal of your cancellation/refund? Want to make sure before I delete your information. Happy retirement to you! Sarah Giles Support Associate Localendar.com |
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JacksonScene
New Member
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Please delete my account. Thanks! |
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support
localendar Expert Joined: Aug 9, 2022 Posts: 6442 Status: Offline |
gone! ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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