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Thread Topic	Premium service has not been accessible
Thread Body	I have tried to contact you but have been told to come to this forum for an expedient answer. I used the contact format in the "contact us" in May and now my board has asked again why the public can not access our calendar and post events so I thought my contact would have gotten results but I guess it has not. THUS this means that we have not had access to what we have paid for, for six months or more. How can we get this cleared up to have the calendar work from our website. Should we reload it or is there a reason why this has stopped working? Nonetheless we are due to renew in November, however if we have not had access to this link for 6mo is there some credit we can have before you take more money for a renewal. We have been members for at least 3yrs. We like the service but may have to seek alternative calendars that we can depend on... and this depends on your answer. I tried to communicate privately but was told to come to this forum, yet if I could be told to come here, why should that have caused more time to be without this feature we have paid for since November of 2008? And have gone half a year without it, because of "contact us" not being the accepted source for tech support. Well here I am in the "forum" can you help me NOW???
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