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Forums » List all forums » » Forum: General Discussion » » » Thread: Cancellation and Refund » » » » Post: Cancellation and Refund |
Posted by GRSA at Dec 2, 2010, 3:36:49 PM |
Cancellation and Refund Hello, Today I received a note that my account was automatically debited for renewal, however, we are no longer using the calendar. Therefore, I immediately went into PayPal and cancelled the premium subscription. I would like to know if a refund is possible since I cancelled the same day as the renewal? I really do not recall authorizing an automatic withdrawal for renewal, and I had not received anything warning me that my renewal was coming up. Otherwise I would have cancelled when we stopped using the service earlier this fall. We have appreciated your service, it was very helpful as we developed our online presence. Thank you! Penny Hock GRSA.net |
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