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Forums » List all forums » » Forum: Discussion Forums » » » Thread: SEVEN DAYS AND NO PREMIUM SERVICE? » » » » Post: Re: SEVEN DAYS AND NO PREMIUM SERVICE? |
| Posted by support at Dec 18, 2013, 9:21:23 PM |
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Re: SEVEN DAYS AND NO PREMIUM SERVICE? 1. Even though paypal may be sending subscription emails out, that does not mean that IPN (Instant Payment Notification) is working correctly behind the scenes. That is the mechanism for activating subscriptions. 2. Yes; uploading graphics is the one feature not covered by the free trial 3. Like many websites, we don't do an open email address because of the amount of spam. It's also impossible to correlate the issues and direct them appropriately if they aren't categorized. That's why there is a "Contact Us" link on all our pages. You can send us a message this way, and you can select the topic (one of which is "Subscription Activation") Also, if a member chooses to ask about an account issue on the forum, we aren't going to tell them to "fill out our contact form" unless there are privacy or security issues. Instead, we're going to focus on answering their question instead of creating bureaucracy. If posts like "how to pay for a subscription" or "can you credit my account" bother you, I suggest you ignore them. All pending subscriptions/renewals should now be active. If you still aren't seeing your subscription, please log our and back in again. And if not after that, please let us know. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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