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Forums » List all forums » » Forum: General Discussion » » » Thread: Double Payment Made for Same Subscription » » » » Post: Double Payment Made for Same Subscription |
| Posted by capnhook41 at Jun 12, 2015, 11:34:52 AM |
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Double Payment Made for Same Subscription On May 9th I paid for subscription to extend for another year as subscription was coming due on May 13th. After processing through PayPal, I noticed that my original subscription was auto-paying. I sent email to local support explaining and asking that since the May 13th auto subscribe would likely happen, please cancel my subscription of May 9th and refund back the 9.95 to PayPal. I also canceled that May 9th. I have not received the refund and never had a response to my first email asking for resolution. I realize I made the mistake of inadvertently starting new subscription and not realizing that it would auto subscribe without any action on my part. Please can I get resolution and a refund? Thank you. |
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