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Forums » List all forums » » Forum: Known Problems » » » Thread: Support Here a Joke » » » » Post: Re: Support Here a Joke |
| Posted by support at Aug 26, 2007, 4:52:49 PM |
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Re: Support Here a Joke Alas, that is not an accurate retelling of the events. When MsHoneyPot reported a problem, we first asked her (him?) to check her browser settings. Rather than report on her findings, she blasted us for suggesting it was her problem, and boasted of her "Masters in IT". I suggested that given only 4 members of hundreds of thousands have had an issue, it was a logical assumption to try and diagnose the problem from her end first. We never said she was "imagining things". Those are her words, not ours. MsHoneyPot does not have the facts. "problem they are reporting doesn't exist" We never said the problem didn't exist - but we (unlike MsHoneyPot) can observe the code working for everyone on our servers firsthand. MsHoneyPot simply does not want to believe the problem exists only for her and 3 other members. >Telling people, especially someone with VAST IT EXPERIENCE Alas, if your experience was as vast as you claim, then you would understand the step-by-step process involved in solving technical problems. As Sherlock Homes would say, "First eliminate the impossible, and whatever remains, no matter how improbable, must be the truth." 3 years of enjoying the free service, and this is the appreciation we get. Sheesh! ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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