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Posted by bpmsounds at Mar 5, 2013, 2:15:28 PM

My account was not activated.
Hello. I purchased a Premium plan yesterday and my account has not been activated yet?? I have received confirmation through payPal that it was paid. I checked my banking account and the money was taken from there as well. Is there something im missing? An activation procedure? I am also having problems finding the Nightclub layout calender. Any help would be appreciated. Thanks

Pete
www.bpmsounds.com

Posted by support at Mar 5, 2013, 3:07:25 PM

Re: My account was not activated.
I just checked and your subscription should be active. Sometimes Paypal has a delay in sending us the notification.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by bpmsounds at Mar 5, 2013, 6:22:02 PM

Re: My account was not activated.
My account is still not activated. It is telling me that my premium features expire next month.

Posted by bpmsounds at Mar 5, 2013, 8:22:29 PM

Re: My account was not activated.
And I still can't select the calender template I want... If it dont work by tomorrow I will have to get a refund.. This is ridiculous.

Posted by support at Mar 7, 2013, 8:45:12 PM

Re: My account was not activated.
I have again checked account bpmsounds and can confirm that the subscription end date is: April 3, 2014 for subscription level Cobrander Premium

Are you perhaps looking at a different account?
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news