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Posted by imageservices at Jan 10, 2017, 9:09:52 PM

Cobranding
Greetings!

I bought the cobranding and im trying to log on using this https://localendar.com/cobranded/login and it tells me invalided user name or password. Not sure were to go from here.

thanks

Posted by support at Jan 10, 2017, 11:11:27 PM

Re: Cobranding
"login" in the url you posted is just an example.. "login" will be replaced with the account you purchased the cobranding plan for (imageservices)

http://localendar.com/cobrand/imageservices

Now, it looks like you have 9 other accounts (imageservices1-9) that you created.. but you didn't create them from that url above, so they aren't getting the benefit of the subscription you set up.

Would you like me to move these accounts under the "imageservices" account? If I do, 3 things will happen:

All those accounts will get the benefits of a Webmaster-level subscription
You will sign into these accounts using the link above (and not the localendar.com homepage)
The published urls for these calendars will change slightly, so you will need to update your webpage

(for example, the url will change from https://localendar.com/public/imageservices2 to https://localendar.com/public/imageservices/imageservices2 )
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by imageservices at Jan 10, 2017, 11:42:55 PM

Re: Cobranding

Would you like me to move these accounts under the "imageservices" account?

Yes please and thank you very much.

Im still having login problems I will wait tell tomorrow to see if it clears up. I put my username and password and it says nope. I try the new user button and it goes no there is an account with that email/username.

thank you for your help

Posted by imageservices at Jan 11, 2017, 5:31:00 PM

Re: Cobranding
when i use "http://localendar.com/cobrand/imageservices"
its telling me "Invalid Account Name or Password" its funny that i can log on here and its ok but not with that link; so what are the steps that resolve this issue?

Posted by imageservices at Jan 12, 2017, 6:29:52 PM

Re: Cobranding
Hey i have been trying to get a hold of you guys on why i cant get in to my account. I noticed that localendar is owned by web.com im trying to figure out why i cant log in i keep getting the same error. It keeps telling me i have no account! I have tried to log in with firefox and google chrome with BOTH telling me the same thing. IF I cant get an answer I will be calling web.com for help.

Posted by support at Jan 18, 2017, 4:23:20 AM

Re: Cobranding
I'm not sure where you got the information that localendar is owned by web.com, but that is incorrect. They do not own us.

I did not move any of your accounts yet (I would have let you know). I will do that now.

Just to clarify: You will always sign on to the imageservices account at localendar.com.

You will now sign on to mageservices1-9 at
http://localendar.com/cobrand/imageservices
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news