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Forums » List all forums » » Forum: Webmaster's Corner » » » Thread: Email Notification |
| Posted by bodgers at Dec 30, 2004, 4:54:46 PM |
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Email Notification I have ENABLED the premium option to allow visitors to add a new event to my calendar. I have ticked the box requesting to receive an email notification and I have configured the option to be notified for the event to be approved. However, localendar is NOT sending me the email. I have tested this myself by adding an event without logging in. Please check my configuration and insure that you have a good email address for me. Thank you. [edit] Marc: After perusing the forums searching for similar reports I came upon a test you previously suggested. So... I tried having your website send me a password reminder. No go: I didn't receive it. Presuming it's a reverse lookup problem what can be done at your end to fix this. Can't you make a DNS adjustment that would allow a reverse lookup on your sender address? Thanks again. |
| Posted by support at Jan 1, 2005, 10:34:47 PM |
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Re: Email Notification First - are you sure we have the correct email address on file? 2nd - Unfortunately, reverse DNS lookups are an inherently bad way to detect spam (or everyone would do it!) It would mean that all our email would have to be sent from a single machine, which wouldn't give us much failover capability. Generally, almost no one uses this method of spam control, but some small organizations or schools may mistakenly set up their mail processing this way. You would have to contact your ISP and note email from localendar.com is being incorrectly filtered. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by bodgers at Jan 2, 2005, 7:29:49 AM | ||
Re: Email Notification
I created a test event and setup a reminder for it. I received the reminder from remind_agent@localendar.com this morning so I would imagine that rules out the ISP problem. I had been receiving notifications from you folks in the past so if you don't have a correct email address fo me it could only be because something changed at your end. Everthing was working fine during the demo period. Maybe something changed when you received by subscription ?? Please let me know what you have at your end. |
| Posted by bodgers at Jan 2, 2005, 3:28:31 PM |
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Re: Email Notification Dear Marc, INCREDIBLY, the problem seems to have corrected itself. (...or... did you do anything on your end?) I HATE when that happens. Thanks |
| Posted by bodgers at Jan 3, 2005, 8:42:38 PM | ||
Re: Email Notification
Marc: I checked with the people at no-ip.com. I use their "Mail Reflector" service to get around an isp port 25 block. I've found them to be pretty sharp regarding DNS issues. Here's their reply to my note asking them about the possibility that they were filtering out mail from localendar.com... "We are not blocking their IP address, 67.137.215.199, but they are configured incorrectly. According to the DNS RFCs concerning MX records it is stated that a domains MX record cannot be a CNAME. But localendar.com's MX record, mail.localendar.com is a CNAME to localendar.com. Confusing, I know, but that will stop their mail from being delivered to them, and possibly stop their outbound email due to general misconfiguration. Also, there is no reverse DNS for the IP address. But that won't stop mail coming to our systems." If you want to argue please take it up with them  |
| Posted by support at Jan 5, 2005, 9:05:03 PM |
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Re: Email Notification Thanks for following up with your ISP. I will check into the CNAME issue (I'm no mail admin  ), but it's nice that they're not dependent on a reverse DNS lookup.---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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