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Posted by ECCLafayette at Jun 5, 2018, 4:07:19 PM
Error message
We purchased subscription that ends in May 29, 2019, however we still get the dreaded "The free trial period for this calendar has ended.
Please purchase a subscription at localendar.com to reactivate this calendar."
Which is frustrating. Suggestions?

Posted by support at Jun 6, 2018, 1:23:10 AM
Re: Error message
I think I already answered this via a support ticket, but I'll reply here as well.

You are getting this message when using the localendar weebly app at weebly.com. Weebly calendars are required to have the Premium Webmaster subscription, yet somehow you purchased the Premium Personal subscription.

I have to admit I don't know how you purchased Personal, since we have not offered it since you joined on May 29. We can dig into that on your support ticket since we need to make sure other weebly users don't have this problem.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by ECCLafayette at Jun 7, 2018, 12:57:50 PM
Re: Error message
No clue either. I hit purchase and paid.

Posted by support at Jun 7, 2018, 1:22:27 PM
Re: Error message
As noted on the weebly site, the weebly app requires the Webmaster 49.95 subscription. I see now that we have brought back the personal plan, which is what you purchased (29.95/yr)

We've made some changes to re-inforce the requirement that Webmaster is required for the weebly app on our purchase page.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news


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