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Posted by ebbtide_wellness at Jun 23, 2018, 2:02:46 AM

Subscription reactivation not going through
I paid with PayPal to reactivate my subscription but my calendar is still not showing up on my website! Help please I sent an e-mail to support but no response yet.

My paypal Transaction ID: 82E93720BK118842K
Payment Status: COMPLETED

Posted by support at Jun 25, 2018, 8:59:32 PM

Re: Subscription reactivation not going through
Hi ebbtide,

Paypal recently changed a few things about their API, so we have been going through some remediation which may delay some subscriptions. At this time, all pending subscriptions have been activated except -coincidentally/unfortunately - yours. For your subscription, Paypal apparently did not send a valid subscription code.

We're looking into this now, and will manually activate your subscription if we can't get Paypal to re-send an activation with the correct information.

update: you should be all set now (proper automatic activation)
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Marc Higgins
Support Associate, localendar.com
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