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Posted by FLAdmin at Oct 15, 2018, 6:25:42 PM

Upgrade Service
Hello,

I have entered a ticket through the "contact us" page.

Thank You,
Patti Hynds
Florida Peacemakers
peh56@embarqmail.com

Posted by OPwebmaster at Oct 16, 2018, 4:17:21 AM

Re: Upgrade Service

Hello,

Please advise how to upgrade asap. I have made numerous requests and haven't heard anything. using the email form on your website is useless. I paid the $9.95 and didn't realize I didn't get the message board so want to pay the upgrade. Do I pay another $20 or will you refund the $9.95 and I pay all over again? I would like to get my message board up and running asap. the payment was on Sept 27 and the trans ID is 5G9318144F388583T if that helps.

Thank You,
Patti Hynds
Florida Peacemakers
peh56@embarqmail.com

I think you can just pay the difference, but I don't work for localendar. At the bottom right of this Forum page is a 'Contact Us' option. Select it, repeat what you have posted here, and someone from localendar will tell you how to do it.

Harry

Posted by support at Oct 18, 2018, 5:41:08 PM

Re: Upgrade Service
for future readers...
Paypal, Stripe, etc (or whatever payment processor we are using) typically do not let us "upgrade" an account subscription. That would essentially amount to allowing us to take additional $ out of someone's pocket without asking permission sad

How we typically process an "upgrade" is to cancel/refund the current subscription, and ask the member to re-subscribe at the desired level. This option is usually only available within the first 30 days of a payment.
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Marc Higgins
Support Associate, localendar.com
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