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Print at May 15, 2025, 2:38:36 PM View all posts in this thread on one page
Posted by twispwellspring at Dec 12, 2018, 4:33:36 PM
We paid our money but our calendar won't come back!!
Please help us get our calendar working again! We really need it back and have heard NOTHING from you.

Posted by Wishcoach at Dec 12, 2018, 6:45:48 PM
Re: We paid our money but our calendar won't come back!!
Did they ever get back to you?

Posted by twispwellspring at Dec 12, 2018, 10:12:10 PM
Re: We paid our money but our calendar won't come back!!
no, we haven't heard anything yet for more than a week. This is extremely frustrating.

Posted by support at Dec 15, 2018, 4:48:05 PM
Re: We paid our money but our calendar won't come back!!
This was answered via a support ticket. Also, spamming multiple forums will not promote a quicker response.

As previously noted: The calendar was automatically renewed. Waiting on a response as to if you are using weebly and therefore subscribed at the incorrect level.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by survivorthrivers at Dec 24, 2018, 10:16:30 PM
Re: We paid our money but our calendar won't come back!!
I am having the same problem. I'm wondering if it's because I got a new computer. When I sign in, our calendar does not appear; a generic one does. How do I fix it, please?

Posted by support at Dec 28, 2018, 3:34:20 PM
Re: We paid our money but our calendar won't come back!!
survivorthrivers,
Is it possible you are signing into the wrong account? I see you have 2 accounts registered at localendar: survivorthrivers and janet_e_XXXXXXXX
(I replaced what I assume is your last name with X's to protect your privacy)

meanwhile, quick catch-up on the twispwellspring issue from earlier in this thread while I am here: The incorrect subscription level was purchased. For wix support, you need to subscribe at least at the Premium Webmaster level
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news


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