|
|
|
Forums » List all forums » » Forum: General Discussion » » » Thread: Anyone else concerned with the lack of support? |
| Posted by WickedBastard at Jan 18, 2019, 9:51:21 PM |
|
Anyone else concerned with the lack of support? This is the first time I've purchased a "premium" level of service with a company and have not had any response to a support ticket or via posting on the forum. Was surprised to see that "support" hasn't apparently even logged in for three days now. |
| Posted by support at Jan 21, 2019, 10:21:42 PM |
|
Re: Anyone else concerned with the lack of support? Yes, it's a long weekend here in the US. Support people need breaks too. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by vqfun at Nov 30, 2019, 4:09:22 PM |
|
Re: Anyone else concerned with the lack of support? Not sure where to contact anyone? Got charged twice for services and can't get a respond by email to refund the 2nd amount. Had I known how hard it is to get someone to help with anything, would have done a different calendar somewhere else. If anyone knows how to contact billing, please let me know?!? |
| Posted by support at Dec 2, 2019, 11:58:16 PM |
|
Re: Anyone else concerned with the lack of support? We do not respond to emails (far too much spam). We have these Forums and the Contact Us areas. From the time you used the Contact Us page to when your duplicate subscription as refunded was 45 mins. We aren't always that fast, but I'd say that's not too shabby for a Cyber Monday :) ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
Help! | Cobranding | Legal | Privacy Policy | About localendar.com | Contact Us |