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Posted by escola-brasil at Apr 5, 2019, 10:01:57 AM
Can't upload my own clipart images
Some strange issue happened with the uploading clipart images.
My images doesn't appear in the the list when I uploaded them.
There were no error messages displayed.

Popup window refreshes when I click upload (after I choose what to upload), but new image isn't appear in the list.

I'm not reached the limit of amount of space (Total space in use: 474 KB). I used several browsers.

Posted by TechSoup-main at Apr 5, 2019, 10:06:57 AM
devilish   Re: Can't upload my own clipart images
Yep, the same happens for us. Yetsrerday it was working fine. And just before we wanted to launch it

Posted by aspiruscme at Apr 5, 2019, 3:53:49 PM
Re: Can't upload my own clipart images
We are also experiencing the same issue - been checking periodically all morning.

Posted by gingerpennell42 at Apr 6, 2019, 6:19:03 PM
Re: Can't upload my own clipart images
I am also experiencing this problem. Has anyone found out the answer to what is going on?

Posted by CCRProgressives at Apr 7, 2019, 11:11:07 PM
Re: Can't upload my own clipart images
Has anyone got this resolved. I also cannot upload images? I choose "My Clipart Library" , click on Choose file. I see the name of my file in box and when I click upload file, the box clears and the file is not in my library

Posted by TechSoup-main at Apr 8, 2019, 5:08:44 PM
angry   Re: Can't upload my own clipart images
It is even worse, all my images disappeared crying

Posted by support at Apr 9, 2019, 12:53:45 AM
Re: Can't upload my own clipart images
Hey folks, sorry for the delay in response.
We've been very busy checking into the situation. Someone was attempting to use the image upload in an attempt to inject malware onto the system.

This was detected, and prevented, but as a precaution we've decided to purge imagine uploaded content going back to the initial detection date, about 3 days ago. I'm sorry that any content you may have attempted to upload during that period (and/or may have added to events) will need to be replaced.

Because of the way the upload editor timestamps files, there may be instances where some content uploaded before the 5th may also have been removed.

While we regularly take backups, it's not clear if any corrupted files may have been backed up, which is why we've taken this extra precautionary step.

If you have any other questions or concerns, I'll use this as the main thread for response.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by TechSoup-main at Apr 9, 2019, 11:26:31 AM
Re: Can't upload my own clipart images
Uploading works for me fine now.
Thanks for explanations.
Quite a hurdle but ... well.


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