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Forums » List all forums » » Forum: General Discussion » » » Thread: Getting Refund |
Posted by HaysCountyMoms at Nov 29, 2019, 6:58:22 PM |
Getting Refund I have spent hours loading information on the calendar, connected it with weebly and then purchased the upgrade. And now it will not connect with weebly any longer. There's no help available and site is so glitchy. How do I get my money back? |
Posted by support at Dec 2, 2019, 11:54:59 PM |
Re: Getting Refund The Paypal ticket you opened noted "item not received" but I do see an active subscription. Are you using the Weebly app, or are you embedding localendar HTML directly? If you are using the Weebly app, then the issue is that you did not purchase the correct subscription. You purchased a Basic subscription, and the app clearly states in multiple areas that the Webmaster level subscription is required. If you want a refund, please let us know. If you purchase the correct subscription level, you should not have any errors with weebly. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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