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Posted by thelaproject at Sep 7, 2006, 5:10:17 PM
LOTS OF IRATE PEOPLE WITH THIS SAME PROBLEM!
I just noticed that any event I've added to my calendar after 12/31/06 does not show in the published calendar. The events are there when I log in, but do not show publicly. ALL of my events are listed for public viewing.

I notice you seem to have fixed this problem for one of your users. Are you working on a universal fix for all of your localender.com users? If you notice, there are a lot of us who depend on your service and are having the same problem, but are getting no response.

PLEASE, PLEASE, PLEASE HELP! angry

Posted by MaryBethWrenn at Sep 7, 2006, 5:28:05 PM
shock   Re: LOTS OF IRATE PEOPLE WITH THIS SAME PROBLEM!
I'm in the same boat! I just added 20+ some events for just the first 3 months of 2007 and only 2 out of the 20 appeared!!!

HELP!!!!

I've been with this service for quite some time and I have enjoyed their services and have been very happy!

But what the heck is happening! I know I know I'm psychic I should know ;->! I filed two different ticket numbers, and sent in one email to support@localendar.com.

I'm looking for their business phone number at this time. If I don't hear from their within the next 24 hours I am going else where and I will be happy to let people know about other services out there!

I really hope that this can be resolved soon!

Mary Beth Wrenn

Posted by CubPack836 at Sep 7, 2006, 5:37:26 PM
Re: LOTS OF IRATE PEOPLE WITH THIS SAME PROBLEM!
Same problem here.

Posted by CubPack836 at Sep 7, 2006, 5:43:21 PM
Re: LOTS OF IRATE PEOPLE WITH THIS SAME PROBLEM!
Hey,

I did some testing. Looks like it only applies to events that repeat.

Added a one-time event and it shows on my calendar for next year. I adjusted the repeating events...1 to end this year and the 2nd to start next year. It didn't show up either. Only the one-time event.

Posted by support at Sep 7, 2006, 10:21:01 PM
Re: LOTS OF IRATE PEOPLE WITH THIS SAME PROBLEM!
Fixed. Please see this thread:

http://www.localendar.com/lcf/lcforums/viewthread?thread=1807

As touched upon there: when members deluge us with messages (MaryBethWrenn, you mention sending a number of different communications, but I'm not singling you out) we have 2 options:

1) Respond to them all (we can't post a general message b/c frankly we've tried this in the past and it doesn't work - people just look at the thread where they raised an issue)
2) Fix the problem, then catch up with the posts

We always opt for #2. Frankly, until we fix the problem, posting a lot of "we're looking into it" responses only delays the actual fix.

If you trail the message history, you will see this has been explained in the past. I don't think there are any showstoppers out there that we haven't looped back and corrected.
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Marc Higgins
Support Associate, localendar.com
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