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Forums » List all forums » » Forum: General Discussion » » » Thread: Ads |
| Posted by tkt4 at Aug 10, 2020, 10:11:04 PM |
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Ads Anyone know why I'm seeing ads on my calendar page on my iPhone? don't see them on my laptop view? |
| Posted by support at Aug 11, 2020, 2:55:10 PM | ||
Re: Ads
Looking at your account, it appears you have an active subscription that renews on either Aug 9 or the 16th (Paypal has 2 records). Most likely, this is the reason you are seeing ads (it doesn't matter where they show up - that's more at Google's discretion) Since your localendar account had your subscription ending on 8/9. but Paypal on 8/16, this is likely the cause of the issue. I've moved your localendar end-date up to 8/17, so hopefully Paypal goes through as normal next week and ads won't appear again (if they do, let us know) ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by tkt4 at Aug 11, 2020, 3:18:42 PM |
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Re: Ads Can we pay some way other than Paypal? |
| Posted by support at Aug 18, 2020, 6:38:24 PM |
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Re: Ads Absolutely - we also accept payment by check/mail using the address on our subscription page. We have used Stripe in the past (and may use them again). I am curious if you would have any objection if we switched back to them in the future. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by tkt4 at Aug 19, 2020, 3:07:57 PM |
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Re: Ads Thanks for the info. Can we keep the "no ad" option and send you a check. Or is there some way to change the PayPal subscription to our new credit card? Linda |
| Posted by tkt4 at Aug 19, 2020, 3:13:48 PM |
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Re: Ads I just changed the credit card information on our PayPal account. will this update our localendar subscription? |
| Posted by support at Aug 19, 2020, 9:31:47 PM |
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Re: Ads Typically Paypal does not give us the ability to re-try subscription billing after the payment source is updated, but in this case there was actually a new option for that. I tried it and it worked (yay!) so your subscription is now active through Aug 19, 2021. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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