|
|
|
Forums » List all forums » » Forum: General Discussion » » » Thread: My Account wasn't renewed |
| Posted by sgitower at May 4, 2021, 3:58:18 AM |
|
My Account wasn't renewed Hello, My account didn't renew on April 28, 2021. Can you tell me why? I've had this account for many years.. Thanks.. |
| Posted by support at May 12, 2021, 6:44:37 PM |
|
Re: My Account wasn't renewed I could not find the previous subscription, but did perhaps the credit card expire? Paypal won't update an existing subscription attached to an older card. It looks to me like you re-subscribed and have an active plan. Please let me know if you have any additional questions. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by sgitower at May 22, 2021, 6:28:55 AM |
|
Re: My Account wasn't renewed Hi Marc, I don't know what happened at Paypal cuz they had my new CC# on the account. I did resubmit my renewal with Localendar. It went through ok. All is good now. WOW!! It has been so long since I've had any problems, I forgot how all this worked... haha... Thank you... Jay |
| Posted by support at May 28, 2021, 3:10:48 PM |
|
Re: My Account wasn't renewed Happy you figured things out. The issue is that even though Paypal may have a new CC# on file, they will not apply it to an existing subscription. You did the right thing by just signing up for a new one.  ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
Help! | Cobranding | Legal | Privacy Policy | About localendar.com | Contact Us |